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                Proactive Incident Response Readiness

                Taking a proactive approach


                Many people associate the term “incident response” with response, recovery and mitigation efforts following a major security breach. However, incident response is not just a reactive activity. As best practice and industry frameworks indicate, and as the evolving adversaries and regulations demand, you need to consider proactive activities as well.


                Incident Response Lifecycle


                There are 4 key phases of incident Response:


                • Preparation
                • Detection & Analysis
                • Containment & Eradication
                • Post Incident Activity

                Being Proactive Across the IR Lifecycle


                Knowing an incident is a likely scenario, you need to ensure that you have the capabilities and processes to detect and respond to security incidents so that you can be resilient to an attack and prevent more in the future. Incident Response Preparedness or Proactive Incident Response services provide you with expert help in the preparation phase (e.g. developing and maintaining a cybersecurity incident response plan) but can also assist with maturing IR program maturity, building new or developing existing capabilities, aligning to industry best practice and industry requirements, or providing preparation support across the lifecycle with:


                1. Preparation & Planning
                2. Exercises & Assessments
                3. Regular Reviews & Iteration

                Report

                Valuable insights straight from the cyber experts

                In the Learning from Incident Response: January – March 2022 report, from the Secureworks® Counter Threat Unit™ research team, you’ll find valuable insights into the nature of the threats our customers face, including a look back on recent IR engagements and the trends they revealed, observations of the threat landscape and the impact it can have on your organization.

                Get the IR Report
                Is Poor Cyber Hygiene Creating an Industry Crisis?
                Incident Response Plan - Blog
                Incident Response Preparation & Planning

                The cyber threat landscape continues to evolve, and organizations cannot afford to rely on a reactive approach. By proactively developing and testing an incident response plan, an organization ensures that it can effectively and thoroughly respond to cybersecurity incidents and minimize damages, downtimes, and losses.

                Preparation: The Role of Education and Training

                Technical Workshops

                Well-meaning but inappropriate actions after an incident can destroy valuable evidence about how the attacker accessed the network and the extent of malicious activity. Hands-on, lab-based workshops allows students to practice fundamental skill sets and help ensure an efficient and effective response and hand-off to third party emergency services.


                Understanding the Threats

                Understanding the threat to your organization and the risk you face is important when designing security programs and processes. Educational briefings provided by threat intelligence researchers and analysts can provide a relevant and targeted analysis that will serve to identify areas of exposure and opportunity, but also help take a threat driven approach to your cybersecurity incident response plan development and scenario-based exercises best suited to your organization.

                Tabletop Exercises

                Simply planning for the inevitability of a cybersecurity incident does not ensure preparedness. Performing tabletop exercises is a low-impact mechanism to ensure team readiness and spot problems before they arise during real incidents. Tabletops can be technical or non-technical, typically serving to identify pitfalls and raise awareness across your organization and key stakeholders. Equally, for less mature organizations, a tabletop exercise can be used to help design a plan by bringing key considerations to the fore.


                Non-Technical Workshops

                While some workshops focus on technical education, it can also be worthwhile having expert-led, facilitated dialogues on non-technical topics. These may include some form of interviews. Non-technical workshops are designed to raise awareness, understand stakeholder concern or enable business buy-in. For instance, interactive workshops with key stakeholders of an IR plan can provide an alternative approach to a scenario-based exercise (tabletop).

                White Paper The Role of Testing in Incident Preparedness

                Knowing where you’re vulnerable and at risk is fundamental to help inform and build detection and response capabilities that will enhance your security posture ahead of an incident. Adversarial Security Testing provides an opportunity to assess and test controls, defenses, and response capabilities proactively.

                Report

                Pandemic-Driven Change: The Effect of COVID-19 on Incident Response

                This report analyzes how COVID-19 transformed incident response readiness through the lens and experiences of the Secureworks incident response team. The lessons and recommendations shared will help your organization build robust incident response and security practices to prepare you for whatever comes next.

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                Pandemic-Driven Change: The Effect of COVID-19 on Incident Response
                Review & Iterate
                Review & Iterate

                To help identify weaknesses and opportunities in existing plans and processes beyond exercising your plan consider other means to help guide improvement:

                CIRP & Documentation Reviews. Incident response consultants can help review and compare your CIRP against industry best practice (e.g. NIST, ISO), and draw from IR experience and expertise to offer recommendations to improve existing documentation. CIRP information does expire and regular reviews and maintenance is needed on a regular basis.

                Comprehensive Program Assessments. More comprehensive reviews that go beyond merely reviewing documentation. They can combine stakeholder interviews, workshops, technical and non-technical exercises and hunting. The result is a holistic examination of different facets across your organization in order to understand strengths and opportunities for improvement.

                Lessons-Learned Analysis. Capturing lessons that can be learned from an incident also help improve preparation and planning. These should feed and inform the Incident Response Preparation and Planning phase.

                White Paper Incident Response Lessons Learned Template

                Capturing lessons learned post-incident can enable technical and non-technical improvements that strengthen overall security posture and help reduce the risk of a repeat occurrence. Incident Response experts provide their insights on the key steps to planning an effective lessons learned workshops.

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